Welcome to the
Service Information Management System
Important Update: Service Information Management Portal Migration
We wish to inform you that our current Service Information Management Portal (SIMS) is moving!
We are in the process of a replacement project to migrate our content and user accounts from Lotus Notes to a new solution.
The migration is planned to be completed end of Q1 2025.
In due course, you will receive more detailed information regarding domain whitelisting and any necessary action points.
The Canon Service Information Management System (SIMS) provides the latest technical information and tools to Canon Direct Service and Third Party Service companies authorised to maintain Canon products. This is to ensure the continued high level of quality when servicing Canon products for our customers.
This site holds information on the full range of Canon products such as:
- DSL-R, Cameras, Video Cameras, Inkjet/Laser/Office Printers and Multifunctionals, Large Format Printers and Scanners. All Technical information contained in this system should only be used by Canon authorised Technical staff and as intended for EMEA region only
If you require access to this system, you should contact our technical support representative within your local Canon sales region.
This is a private site. Unauthorised access is prohibited.
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