Please be aware that now all users have been successfully migrated to the new SIMS platform, all new
content will be uploaded exclusively to the new system.

Access to legacy SIMS platform is now planned to be removed as follows:

• All internal users on 20 April 2026
• All external users on 27 April 2026

Please use the following link to access the new platform:
[ https://canoneuropenv.sharepoint.com/sites/CEU-IT-SIMS-Portal-PRD ]

If you experience any issues, please contact our support team at: CanonSSO@canon-europe.com

Thank you for your cooperation as we complete this transition.

The Canon Service Information Management System (SIMS) provides the latest technical information and tools to Canon Direct Service and Third Party Service companies authorised to maintain Canon products. This is to ensure the continued high level of quality when servicing Canon products for our customers.

This site holds information on the full range of Canon products such as:
- DSL-R, Cameras, Video Cameras, Inkjet/Laser/Office Printers and Multifunctionals, Large Format Printers and Scanners. All Technical information contained in this system should only be used by Canon authorised Technical staff and as intended for EMEA region only

If you require access to this system, you should contact our technical support representative within your local Canon sales region.

This is a private site. Unauthorised access is prohibited.